The Patient Financial Services department of Lillian M. Hudspeth Memorial Hospital consists of the Business Office and Patient Counseling. For more information download the Hospital Bill Payment Policies
The Business Office functions including billing, collections and cashiering. The Patient Counseling performs financial and benefits counseling. All services are accessed through the Main Lobby registration desk.
Customer Service: 325-387-1205
Services Not Billed by LMH
During your hospital stay, you may receive treatment from providers who will bill separately for their services. Hudspeth Memorial Hospital will give your insurance information to these providers. If you have any questions about their bills, please contact them directly. There contact numbers should be included on their statements. Examples (partial listing) of separately billed services:
- Your physician
- Other consulting physicians’ fees
- Emergency physicians (physicians who provided emergency room services)
- Radiologists (physicians who read and review x-rays)
- Durable Medical Equipment (DME) providers
This hospital determines its standard charges for patient services with the use of a chargemaster system, which is a list of charges for the components of patient care that go into every patient’s bill. These are the baseline rates for services provided at this hospital.
The chargemaster is similar in concept to manufacturer’s suggested retail price (MSRP) on vehicle. It is the starting price of each service performed and goods consumed associated with the individual patients treatment. The chargemaster rates are updated from time to time to accurately reflect the hospital’s expense to operate.
Standard charges shown in the attached file do not necessarily reflect what a patient may pay Government insurance plans such as Medicare and Medicaid do not pay the chargemaster rates, but rather have their own set rates which hospitals are obligated to accept. Commercial insurance payments are based on contract negotiations with managed care payors and may or may not reflect the standard charges. Patients without commercial insurance or not covered by a government health care plan should contact the hospital prior to a procedure to discuss charges alternative pricing and payment terms.